Last updated: March 22, 2026
1. Introduction
This Privacy Policy explains how BucketPost ("we", "us", "our") collects, uses, and protects your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account information (e.g., email address)
- Video files and media metadata
- Captions, hashtags, and group context you create
- Social account authorization tokens
2.2 Automatically Collected Information
- Log data (IP address, browser type, timestamps)
- Usage data (pages visited, actions performed)
- Error and performance logs
2.3 Third-Party Tokens
When you connect social media accounts, we store access and refresh tokens required to publish content on your behalf. These tokens are stored securely and used only for authorized actions.
3. How We Use Information
We use your information to:
- Operate and maintain the Service
- Upload, schedule, and publish your content as instructed
- Generate captions and hashtags using AI
- Monitor system performance and prevent abuse
- Communicate with you about service updates or issues
- Send you transactional, operational, and promotional emails related to the Service
4. Email Communications
By creating an account or using the Service, you consent to receive emails from us, including:
- Transactional emails — account verification, password resets, payment receipts, and scheduling confirmations
- Service emails — publishing status updates, error notifications, and system alerts
- Product emails — feature announcements, tips, and promotional offers
You may opt out of promotional emails at any time by clicking the "unsubscribe" link included in those emails or by updating your notification preferences in your account settings. Transactional and service-related emails are necessary for the operation of your account and cannot be opted out of while your account remains active.
5. AI Processing
We use third-party AI services to generate captions and hashtags based on:
- Video file names
- Group context you provide
We do not train AI models using your private content unless explicitly stated otherwise.
6. Data Storage
- Media files are stored in cloud storage services
- Scheduling and status data are stored in our database
- Tokens and credentials are encrypted or otherwise protected
7. Data Sharing
We do not sell your personal data.
We may share data only with:
- Social media platforms you authorize
- Infrastructure providers (hosting, storage, AI APIs)
- Legal authorities if required by law
8. Cookies
We may use cookies or similar technologies for authentication, analytics, and basic functionality. You can control cookies through your browser settings.
9. Data Retention
We retain your data as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for certain processing
11. Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
14. Contact
If you have questions about this Privacy Policy or your data, contact us at:
Email: support@bucketpost.app